From First Date to Full-On Commitment: Calian and Rohde & Schwarz’s 13-Year Tango
Calian and Rohde & Schwarz have been playing footsie since June 2011, collaborating on DOCSIS test and measurement instrument. For existing customers, Calian pledges to maintain the high standards of service and support established by Rohde & Schwarz. Key assurances include:
- Product warranties will remain valid.
- Calian will provide long-term product support.
- Customer service quality will remain consistent.
Customers with specific questions about distribution and warranty periods are encouraged to contact Rohde & Schwarz or Calian representatives.
Commitment to Excellence in Service and Support
Werner Dürport, Product Manager at Rohde & Schwarz, emphasized the importance of this transition for customers. He assured that Calian, a trusted partner for over a decade, shares the same dedication to excellence in delivering technical solutions. This move is seen as beneficial for customers, especially as DOCSIS technology continues to evolve. Calian is expected to maintain the high standards of service and support that Rohde & Schwarz customers have come to expect.
Seamless Transition and Continued Product Support
Dan Coode, Vice President of Terrestrial at Calian’s Advanced Technologies business unit, highlighted Calian’s commitment to ensuring a smooth transition. The company will continue to offer the same level of customer service that users experienced with Rohde & Schwarz. The rights to the DOCSIS products will officially transfer to Calian on August 1, 2024. All product warranties will remain valid, and Calian will provide long-term product support, ensuring continuity and reliability for customers.
A Strengthened Position in the DOCSIS Market
This acquisition marks a significant milestone for Calian, as it expands its DOCSIS test and measurement product line and strengthens its market presence. With the integration of Rohde & Schwarz’s advanced products into its portfolio, providing innovative solutions and unparalleled service to its customers.
